Brisbane ENT Surgery: Appointments and Cancellations
All appointment times will be made as soon as scheduling time permits. However, if your GP has indicated that your condition is urgent, please inform Dr Wilson-Boyd’s secretary when making your appointment.
Sometimes it may be necessary to change the time of your appointment if, for example Dr Wilson-Boyd has had to undertake an emergency operation, in which case routine appointments may have to be rescheduled. Therefore, it is important that you leave your home, work and mobile telephone numbers with Dr Wilson-Boyd’s secretary.
For various reasons, it may happen that Dr Wilson-Boyd is running late at the time of your appointment. We sincerely apologise for this and will do our best to minimise any delays. It is practice policy that no patient is disadvantaged in an effort to catch up.
If you have any queries in relation Brisbane ENT Surgery or your appointment, please do not hesitate to contact Dr Wilson-Boyd’s secretary prior to the time of your visit.
New patients are asked to complete a Patient Information form. You can do this online or when you arrive at the practice.
Please check to ensure that you know where to attend your appointment. You may wish to call and check that the clinic is running to schedule.
Please Bring With You
- Your letter of referral
- Any recent x-rays, ultrasound films, hearing tests.
- Your Medicare card, private health fund card and any other relevant information
Cancellations
If you are unable to keep you appointment please contact Dr Wilson-Boyd’s secretary as soon as possible to arrange an alternative time.
Hospital Procedures
Dr Wilson-Boyd performs his private operative procedures at the Wesley Hospital, Auchenflower and North West Private Hospital, Everton Park.
Any patient admitted to hospital is responsible for the payment of fees accrued.
New Patients
New patients are asked to complete a Patient Information form.
You can do this here or when you arrive at the practice.
Related Links
Find out about our location and parking facilities
Fees and Payments
Dr Wilson-Boyd’s consultation fees are listed below.
Fees effective from June 1st, 2023.
Description | Full Fee | Medicare Rebate |
|---|---|---|
| Initial Consult | $240.00 | $78.05 |
| Review Consult | $150.00 | $39.25 |
| Endoscope | $255.00 | $110.40 |
Payment Methods
Payment is requested at the time of consultation. We accept eftpos, credit cards, personal cheques and cash. Unfortunately Diners and AMEX are not accepted by this practice.
Surgical Fee Policy
All fees for surgical procedures are based on rates set by the Australian Medical Association (AMA). Our practice adopts a “gap” surgical policy.
What is a gap? A gap is the difference between the combined amount paid by Medicare and your private health fund for a medical service and your doctors’ fees.
The payment process for this practices is $500.00 deposit at the time of booking the procedure, the balance is due two weeks prior to your surgery date.
This payment will confirm your booking and a receipt will be forwarded to you. Once the surgery has taken place an invoice will be issued, this invoice reflects the actual work done on the day. In some instances this invoice may differ from the fee estimate, the difference will need to be settled with the practice, this may either be an additional payment by you or a refund from us. The itemised invoice can then be forwarded to you for you to obtain your refund from Medicare and your health fund.
For some procedures and certain health funds the Practice may offer a known gap arrangement. In a known gap arrangement your health fund will pay a higher amount and the gap will be less. If your health fund and procedure fulfill our criteria and a known gap is offered, an invoice for surgery, (actual fee less known gap), will be sent directly to the health fund after your surgery. In this instance only the difference between the gap and the full fee estimate will be required to be paid when you book your surgery date.
You may also have an out of pocket expense for your anesthetic and hospital charges. We will provide you with the name and contact number for the anesthetist that will be involved in your surgery. If you do not receive a fee estimate from the anesthetist and hospital we suggest you contact them.
We highly recommend that you contact your private health fund to find out what level of cover you have and which items are covered prior to your surgery.
Dr Wilson-Boyd recommends the following audiology clinics.
Some companies have several practices throughout Brisbane. Please phone, or visit their websites for more information on locations or to make a booking.
Sounds of life
Phone: 1300 744 432
Website: www.soundsoflife.com.au
Audio Trio
Phone: 3283 555 555
Website: www.audiotrio.com.au
Activ-Ears
Phone: 3354 2200
Website: www.activ-ears.com.au
Attune Hearing
Phone: 1800 195 155
Website: www.attune.com.au
Dr Wilson-Boyd recommends these audiology clinics.
Some companies have several practices throughout Brisbane. Please phone, or visit their websites for more information on locations or to make a booking.
Downloadable Literature
Video
Dr. Wilson-Boyd demonstrates simple nasal irrigation